About Us
To advance student success, Information Technology Services and Support (ITSS) provides reliable, relevant and secure IT services, support and resources for academic, administrative and student support services throughout San José-Evergreen Community College District.
ITSS Help Desk Support:
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Open a ticket request, view the Knowledge Base or chat with Athena (24/7) through the Client Portal.
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Call Help Desk at (408) 270-6411
Monday - Thursday 8:00 am - 6:00 pm
Friday 8:00 am - 5:30 pm.
CONTACT INFORMATION
- ITSS Department
Phone: (408) 270-6410
Fax: (408) 239-8800 - Executive Administrative Assistant
Tam Nguyen
Tam.Nguyen@sjeccd.edu - Associate Vice Chancellor, Information Technology Services & Support
Prashant Shinde
Prashant.Shinde@sjeccd.edu - District Executive Director, Information Technology Services and Solutions
Rupinder Bhatia
Rupinder.Bhatia@sjeccd.edu - District Executive Director, Information Technology Services and Solutions
Balamurali (Bala) Kappagantula
Balamurali.Kappagantula@sjeccd.edu - District IT User Support Supervisor
Irene Gutierrez
Irene.Gutierrez@sjeccd.edu