ITSSPhone: (408) 270-6410
Fax: (408) 239-8800
Ben SeaberryVice Chancellor, Information Technology and Institutional Effectiveness
Heather LancasterSenior Director Information Technology Infrastructure and Security
Sergio OklanderDirector, Enterprise Application Services
Cathy BeyerSenior Administrative Assistant
Irene GutierrezSupervisor, Help Desk and Reprographics
Alice van OmmerenExecutive Director, Institutional Effectiveness, Research and Planning
For information about ITSS news, events, updates and outages, please go to
To advance student success, Information Technology Services and Support (ITSS) provides reliable, relevant and secure IT services, support and resources for academic, administrative and student support services throughout San Jose-Evergreen Community College District.
ITSS is responsible for the maintenance and support of the following district-wide resources and services:
ITSS provides IT services and support for academic, administrative and student support services throughout the district. ITSS encourages as much user independence as is practical, providing support through one-on-one trainings, workshops and internal web resources.
The ITSS Help Desk is located at the District Office and operates Monday through Thursday from 7:00 a.m. to 7:00 p.m. and Friday until 5:30 p.m.
ITSS Info-Bits Newsletter
SJECCD & W.I. (email)
Evergreen Valley College (email)
San Jose City College (email)