Work at Home - IT Toolbox
district software
  • ITSS Help Desk Portal - IT service requests and knowledge base. Go to the ITSS Help Desk Portal to request VPN access or assistance with any of the software or resources listed on this page.
  • Microsoft Office 365 - For email and sharing documents (OneDrive), collaborating (SharePoint, Teams, OneNote), and more. You may install Office on up to 5 PCs or Macs, 5 tablets, and 5 smartphones. 
  • MyWeb - Access student and employee resources for class registration and business functions.
  • Canvas - Online learning management system for students and faculty to access online courses.
  • ConferZoom - Free Zoom Pro account from CCC Confer for conferencing, messaging, and content sharing with colleagues and students. Check out these zoom tutorials and tips for home video calls
  • Adobe Creative Cloud - Includes Acrobat Pro, Adobe Sign, Photoshop, Premiere Pro, and much more.
  • Sophos Antivirus - Sophos home version available at no cost from Sophos website.
  • CROA - Data Warehouse Business Intelligence (requires district/college computer and VPN).
  • Colleague WebUI - Organizational functions (requires district/college computer and VPN).
  • Mitel Connect - Soft phone on a computer (requires district/college computer and VPN).
  • Remote Desktop - Access office computer (requires district/college computer and VPN).
  • Square 9 - Document imaging (requires district/college computer and VPN).
  • SJECCD Secure Login - Single sign-on page for authenticated applications and password reset.

District PHones

District Phone System Guides and Tutorials


Virtual Private Network connection for offsite district/college owned computer by manager request through the ITSS Help Desk

  • Send VPN account request to the ITSS Help Desk. Directions for VPN login
  • Requires district/college owned computer with encrypted hard drive and compliance with information security and data privacy.
  • VPN access is required for accessing Colleague WebUI, Mitel Connect, Network Shared Drives, CROA, or Printing from offsite.


Reprographics Print and Copy Services

Online Print Requests


ITSS Help Desk - IT support for employees and students at EVC, SJCC, Milpitas Extension, and the DO

Hours: Mon-Thu, 7:00 a.m. to 7:00 p.m., Friday 7:00 a.m. to 5:30 p.m.

Contact: ITSS Help Desk, or (408) 270-6411

External Resources

  • Free Xfinity WiFi - All Xfinity WiFi Public Hotspots are open to everyone for free wireless access to the Internet until further notice.
  • StaySafeOnline - Reminders and resources for defending against online scams related to COVID-19.
  • CCC COVID-19 Resources - CCC System resources and contracts for online and network services. 
  • California Connects offers an exclusive offer for California Community Colleges mobile Internet.
  • Charter Communications offers Spectrum Internet Assist to qualified households.
  • Comcast increases access to and speeds of Internet Essentials to support Americans through the coronavirus pandemic.
  • Use search engine to find "Internet Service Providers" for your location.
  • CCC Vision Resource Center - All California Community College faculty, staff, administrators, and trustees can sign up for an account today to access the learning content and systemwide communities.
SJECCD Supporting Page