System Notifications

​ ​​​​​​​​​​​​​​​​​​​​​​​​​​​​​Scheduled Maintenance​

SJCC Firewall Failover Testing

​Start Time and Date
8:00 am on  Saturday, January 23, 2021
​End Time and Date
​9:00 am on Saturday, January 23, 2021 
​Event
San Jose City College Firewall Failover Test
​Impact

As a follow-up to the firewall installation project, there will be a test on the automatic failover from the primary to the backup firewall. 

No one will notice a thing if the test works correctly. 

If configuration changes need to be made, then access to/from the Internet and the District Office (including phones) will be intermittent during that time.

If you have any questions or concerns, please contact us at ITSS Help Desk Portal
408-270-6411,  or itss.helpdesk@sjeccd.edu.

COMPLETED SERVICE SUMMARIES

2021
Event:  Maintenance
Date:  12:00 am on  Thursday, January 7, 2021 (midnight Thursday) - ​9:00 am on  Friday, January 8, 2021  
Impact:  

During this time, Colleague, MyWeb, Payment Gateway, Transcripts and WebUI will not be available for use.  
The following systems will not be impacted by this scheduled maintenance: Office 365, Canvas, College/District websites, Library Catalog, File/Print Services.

2020

Event: Maintenance
Date: October 17, 2020 from 12:00am to 12:00pm
Impact: During this time, Colleague, MyWeb, Payment Gateway, Transcripts and WebUI will not be available for use. The following systems will not be impacted by this scheduled maintenance: Office 365, Canvas, College/District websites, Library Catalog, File/Print Services.

----Event:  Update Network Servers
Date:  September 19, 2020 at  8:00 am - September 19, 2020 at 5:00 pm
Impact:  Brief interruptions to  authenticate to network resources such as:  Office365, VPN, WebUI, File Storage, Print Services, Library Catalog, Adobe CC/Sign,  and others listed on the SSO page

-----Event:  Colleague Scheduled Maintenance
Date:  March 7, 2020 at 12:00 am - March 7, 2020 at 1:00 pm
Impact:  Colleague, MyWeb & WebUI unavailable

2019
Event: Websites and SharePoint
Date: June 29, 2019 at 7:00 am - June 29, 2019 at 11:00 am
Impact: All district and campus websites and SharePoint unavailable.

Event: CROA and Print Shop Pro Maintenance
Date: February 22, 2019 at 4:00 pm - February 22, 2019 at 7:00 pm
Impact: CROA and Print Shop Pro unavailable.

Event:  MyWeb and Colleague Maintenance
Date: February 24, 2019 at 12:00 am - February 24, 2019 at 12:00 pm
Impact: WebUI, MyWeb and Self-Service unavailable. 

2018
Event: My Web and Colleague Maintenance
Start Date: October 13, 2018 at 12:00 pm - October 14, at 12:00 pm
Description: Infrastructure Upgrade
Impact: The Colleague and MyWeb.sjeccd.edu environments will be affected and will be unavailable.  The following will not be impacted: Office 365, Canvas, College/District websites, Library Catalog, File/Print Services

Event:  MyWeb/Colleague Maintenance
Start Date:  July 20, 2018 at 10:00 p.m - July 23, at 7:00 a.m.
Description:  Infrastructure Upgrade
Impact:  During this time, Colleague, WebUI, MyWeb and Student Self-Service will be unavailable. Access will be available on Monday, July 23 at 7:00 a.m.. This project will NOT impact Office 365, Canvas, CCCApply, FAFSA or other district/college websites.  Information about the scheduled maintenance outage will be posted on the District's website, MyWeb and Twitter.

Event:  Public Website Maintenance
Start Date:  June 15, 2018 at 6:00 p.m.  -  End Date:  June 16, 2018 at 12:30 a.m.
Description: Security updates being applied to website servers
Impact:  The following websites will be unavailable during the maintenance period:  www.sjeccd.edu, www.sjcc.edu and www.evc.edu.  If visiting our site you will be redirected to a maintenance page and links to other services will be available.  Maintenance will NOT impact MyWeb, Office 365, CCCApply or Canvas.

Event:  WebUI Upgrade
Start Date:  May 13, 2018 at 7:00 a.m.  -  End Date:  May 13, 2018 at 5:00 p.m.
Description:  WebUI 5.5 Version Upgrade
Impact:  Colleague WebUI will not be accessible during the upgrade to 5.5.   This maintenance will NOT  impact Office 365, Canvas,  MyWeb.  Follow us on Twitter at https://twitter.com/sjeccdit

Event:  Colleague System Maintenance
Start Date:  February 19, 2018 at 7:00 a.m.  -  End Date:  February 19, 2018 at 12:00 p.m.
Description:  System Maintenance
Impact:  Colleague & MyWeb unavailable


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