Login Instructions

Registration and Password Reset​ Instructions

The District ITSS department is implementing a new authentication system for students, staff and faculty to log in to Office 365. The new authentication system will keep the same username that is currently used - however it will require the issuance of a new password. The new authentication system will also include a password registration and reset site for students, staff and faculty to change their own password in the future.

Password Reset Registration

1. To access the registration page, go to the following address:    https://sso.sjeccd.edu

2. You must provide the email address for the account use to access your Office 365 or email. 
3. Click on the Unlock/Reset Password button.
4. Select Reset Password option and click on the Continue button. You must verify your identity by entering your birth date and Student ID and click on the Continue button.
5. Enter in the New and Confirm password.  Click on the Continue button.

6. Register Your Answers to at least 3 questions. Click on the Continue button.  
7. A Self-Service Action Successful message will appear.  Click on the Continue button.

Resetting Your Password 

1. To access the password reset page, go to the following address:   https://sso.sjeccd.edu

2. Enter your email address.  Click on the Unlock/Reset Password button.
3. Select Reset Password or Unlock Account. If you selected Reset Password, enter the answer to any 1 of the 3 questions you provided during registration and click on the Continue button.
4. Enter your new password, confirm new password and click on the Continue button.
5. You will see a “Password Reset Successfully” message and click on the Continue button.
6. If you selected Unlock Account, you will see "Account Unlocked Successfully" message.

SJECCD Supporting Page
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